Privacy Policy

Your Privacy is Our Priority

We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Last updated: September 30, 2025

Bank-Grade Security

Your data is protected with the same security standards used by major financial institutions.

Full Transparency

Clear, understandable policies with no hidden data collection or usage practices.

Your Control

You have complete control over your personal data and can modify or delete it at any time.

Information We Collect

Personal Information

  • Name, email address, phone number, and business address
  • Government-issued identification documents for verification
  • Banking and financial account information
  • Business information including tax ID, financial statements, and operational data

Technical Information

  • IP address, browser type, device information, and operating system
  • Usage data including pages visited, time spent, and feature interactions
  • Cookies and similar tracking technologies for platform functionality

How We Use Your Information

Service Delivery

  • Process funding applications and make credit decisions
  • Verify identity and prevent fraud
  • Provide customer support and communications
  • Maintain and improve platform functionality

Legal & Compliance

  • Comply with financial regulations and reporting requirements
  • Prevent money laundering and terrorist financing
  • Respond to legal requests and court orders
  • Maintain required records and documentation

Platform Improvement

  • Analyze usage patterns to enhance user experience
  • Develop new features and services
  • Conduct security monitoring and threat detection
  • Perform analytics and business intelligence

Communications

  • Send transaction updates and account notifications
  • Provide important security and policy updates
  • Share relevant product information (with consent)
  • Deliver customer support and service messages

Information Sharing

We Never Sell Your Data

ProjCap does not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only in these specific circumstances:

Service Providers

Trusted third-party vendors who help us operate our platform (payment processors, identity verification, cloud hosting)

Legal Requirements

When required by law, regulation, legal process, or government request

Business Transfers

In the event of merger, acquisition, or sale of assets (with equivalent privacy protections)

Consent

When you provide explicit consent for specific sharing purposes

Your Privacy Rights

You have the right to:

Access your personal information we hold
Correct inaccurate or incomplete data
Request deletion of your data (where legally permissible)
Restrict or object to certain processing
Receive a copy of your data in portable format
Withdraw consent for optional processing

To exercise these rights, contact us at privacy@projcap.com or through your account dashboard.

Data Security & Retention

Security Measures

  • End-to-end encryption for data in transit and at rest
  • Multi-factor authentication and access controls
  • Regular security audits and penetration testing
  • SOC 2 Type II compliance and monitoring
  • Employee security training and background checks

Data Retention

  • Account data: Retained while account is active + 7 years
  • Transaction records: 7 years as required by law
  • Marketing data: Until consent is withdrawn
  • Technical logs: 12 months for security purposes
  • Deleted data: Securely purged within 30 days

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your personal information, please contact our Privacy Officer:

Address:
ProjCap Privacy Officer
123 Financial District
San Francisco, CA 94105
United States

Questions About Our Privacy Practices?

We're committed to transparency and protecting your privacy. Contact us anytime with questions or concerns.

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